General Terms and Conditions (GTC)
Marhaba-expo.com
1. Purpose
These General Terms and Conditions (GTC) govern the sale of exhibitor stands and admission tickets for exhibitions offered on the Marhaba-expo.com website. They are accessible to all users of the site and prevail over any other document.
2. Booth reservation
2.1 Reservation procedure: Stand reservations are made via the Marhaba-expo.com website. The exhibitor must complete the reservation form, choose the size and location of the stand and make payment.
2.2 Payment: Full payment is required at the time of booking. Payments can be made by credit card or any other secure payment method offered on the site.
2.3 Confirmation: A booking confirmation will be sent by email to the exhibitor once payment has been received.
3. Ticket sales
3.1 Purchasing tickets : Tickets for exhibitions are available for purchase on Marhaba-expo.com. Visitors can purchase tickets up until the day before the event.
3.2 Ticket types: Various ticket types are available, including reduced rates for certain groups (students, senior citizens, etc.). The conditions applicable to each type of ticket are detailed on the website.
3.3 Cancellation and refund : Tickets are neither exchangeable nor refundable, except in the event of cancellation of the exhibition by the organizer. In this case, purchasers will receive a full refund.
4. Use of Stands and Tickets
4.1 Rules of use: Exhibitors and visitors must comply with the exhibition rules of conduct, which include, but are not limited to, respecting opening and closing times and maintaining the cleanliness of the premises.
4.2 Security: Strict security measures will be applied during the exhibition. The organizer reserves the right to refuse access to anyone failing to comply with safety regulations.
5. Modifications and Cancellation by the Organizer
5.1 Changes : The organizer reserves the right to modify the times, dates or location of the exhibition if circumstances so require.
5.2 Cancellation: In the event of the event having to be cancelled for reasons beyond the organiser's control, the organiser will endeavour to inform exhibitors and visitors as soon as possible, and will refund reserved tickets and stands.
6. Liability
The organizer cannot be held responsible for any indirect damage that may arise from the purchase of stands or tickets, and does not guarantee against disruption or cancellation due to force majeure.
7. Contact
If you have any questions or require information, please contact our customer service department using the contact form available on Marhaba-expo.com.